Studio & Merchandise Operations Manager

Toyful Hearts LLC


ABOUT TOYFUL HEARTS

Toyful Hearts LLC is an independent entertainment and multimedia company dedicated to creating vibrant storytelling, character illustration, and nostalgic merchandise. Deeply inspired by the bold, high-energy, and irreverent animation styles of the 1990s and early 2000s (think classic Nickelodeon, Cartoon Network, and the Disney Afternoon), we build immersive character-driven worlds.

Our expanding multi-verse features original flagship properties. At Toyful Hearts, our mission is to deliver professional-grade, goods and services that spark creativity, capture deep nostalgia, and bring genuine joy to fans and collectors alike.


ABOUT THE ROLE

We are seeking an organized, proactive, and business-savvy Merchandise Operations Manager to oversee the day-to-day operations of our creative studio and expanding product lines. This role bridges the gap between creative vision and commercial execution. You will manage our e-commerce platform, streamline production pipelines for high-quality merchandise, handle community outreach, and ensure the business operates seamlessly.

WHAT YOU’LL DO

E-Commerce & Merchandise Management

  • Manage and optimize the official Toyful Hearts Shopify store, ensuring an exceptional user experience, accurate listings, and smooth checkout pipelines.
  • Oversee production workflows for physical merchandise lines, specifically focusing on high-quality stickers and print-on-demand T-shirts.
  • Collaborate with print partners to enforce rigorous production standards, ensuring all assets strictly meet a professional 300 DPI blueprint and flawless CMYK color profiles.


Studio Operations & Administration

  • Keep the creative studio organized, establishing efficient project workflows for design mockups, character bibles, and asset management.
  • Assist with business administration tasks, including supporting quarterly reporting timelines and tracking project-related expenditures.
  • Coordinate across professional channels to assist in managing active trademark applications and copyright registrations with the USPTO to protect our growing portfolio of characters and brand marks.

Community & Growth Marketing

  • Launch, write, and manage the official professional newsletter for the Toyful Hearts brand to foster a dedicated audience of collectors and animation enthusiasts.
  • Maintain updates on the primary website, coordinate custom email communications, and align digital marketing content with upcoming merchandise drops.
  • Engage authentically with our growing fan community, tracking audience preferences and feedback to report actionable market trends back to the design desk.


WHO YOU ARE

An Operational Leader

  • Proven management and ownership experience of a boutique and e-commerce business.
  • Deep familiarity with the Shopify ecosystem, inventory tracking, and navigating print-on-demand fulfillment structures.
  • Meticulous attention to detail, especially regarding professional production specifications


A Pop-Culture & Animation Enthusiast

  • A genuine love for 1990s and early 2000s animation aesthetics, cartoon lore, retro video games, and nostalgia-driven character design.
  • An understanding of character-driven IP development and how to successfully translate digital art into marketable, commercial-grade product lines.


Agile & Collaborative

  • A proactive problem-solver who thrives in a fast-paced, entrepreneurial startup environment.
  • Strong communication and writing skills, capable of managing external vendors and writing engaging, brand-consistent newsletter copies.


WHY TOYFUL HEARTS?

This is a rare opportunity to get in on the ground floor of an independent, rapidly evolving intellectual property engine. If you want your fingerprints on a burgeoning universe of characters and premium collectible goods, this is the place to build.

Top performers will have the opportunity to:

  • Shape the operational framework and growth strategy of an independent media company.
  • Directly influence future product catalog expansions and creative merchandise rollouts.
  • Grow alongside the studio, paving the way for long-term career advancement as the brand scales globally.

TERMS & COMPENSATION

  • Role: Full-Time Manager
  • Compensation: Competitive salary commensurate with experience
  • Location: On-site studio setting